This
Privacy Policy describes the privacy polices and practices of
911SafeTrack™ (“911SafeTrack”) regarding the 911SafeTrack
website, www.911SafeTrack.com (the “Website”), 911SafeTrack Vehicle Security Tracker (the
“Tracker”), 911SafeTrack’s services (the “Services”), and
smartphone applications, which are described in 911SafeTrack’s
Customer Agreement, which is available on the Website.
Information
911SafeTrack Collects to Provide the Services.
A
person who purchases the Services (a “Customer”) must provide his
or her name, address, telephone numbers, email address, and payment
card information (“Personal Information”) to 911SafeTrack to
purchase the Services. Customers must promptly notify
911SafeTrack of any changes to such Personal Information.
When the Customer uses Services to request location data from
the Tracker, that information is communicated by Short Message
Services (“SMS”) by regulated Wireless Carrier Services to the
Customer’s registered mobile phone. This location data is sent to
the smartphone applications and is not sent to 911SafeTrack Website
or servers, nor is this location data accessible by 911SafeTrack
Website or server.
A Customer’s Personal Information
will be retained for as long as the Customer receives the Services
and for any period during which there is a dispute between the
Customer and 911SafeTrack. 911SafeTrack Website or server do
not receive or have access to location data.
Information
911SafeTrack Collects from the Website.
When
Customers and others visit the Website, 911SafeTrack collects the
visitor’s IP address (the unique set of numbers used to identify
the visitor’s computer), and his or her registered domain or home
server. 911SafeTrack also collects information pertaining to
the visitor’s operating system, browser version, referring site,
and keywords used to locate the Website.
911SafeTrack,
its contractors and other third parties that help 911SafeTrack
provide the Services or the Website (“911SafeTrack’s agents”)
may use “cookies” to improve visitors’ experience at the
Website. A “cookie” is a small file placed on a Website
visitor’s computer hard drive that identifies the computer and data
about the visit so that, when the visitor returns to the site, the
site recognizes the visitor, which allows 911SafeTrack to tailor its
site to the visitor. Cookies do not contain personally
identifiable information but may be linked to Personal Information
that visitors provide to 911SafeTrack. Any information collected
by advertisers is not subject to this Privacy Policy.
911SafeTrack
may use Web beacons, also known as “Web bugs.” Web
beacons are typically small (1x1 pixel) graphic files placed on Web
pages and other electronic documents that are often the same color as
the background of Web page or other file. Web beacons can
collect the IP address of the computer that the Web beacon is sent
to, the URL of the page the Web beacon comes from, and the time the
Web beacon was viewed. 911SafeTrack does not place Web beacons
that link to Personal Information on other sites, nor does
911SafeTrack permit third parties, other than those working on
911SafeTrack’s behalf, to place them on 911SafeTrack’s site.
911SafeTrack may use Web beacons on the 911SafeTrack Website and may
link a particular beacon to Personal Information.
If a
visitor requests information or orders products or services from
911SafeTrack by sending 911SafeTrack an e-mail or by filling out a
registration form on the Website, 911SafeTrack may save the visitor’s
e-mail address and any other information that the visitor provides.
This information may be used by 911SafeTrack to provide services or
products the visitor requests and to contact the visitor in the
future by mail, by e-mail, or by phone to convey information about
911SafeTrack's services. Such information also allows
911SafeTrack to respond to visitors’ inquiries concerning career
opportunities at 911SafeTrack. Visitors will always be provided
with the option not to be contacted or to unsubscribe if they
register with the site.
How
to Access and Correct Information Obtained by 911SafeTrack.
A
Customer may obtain a copy of the Personal Information and the
information collected from the Website that 911SafeTrack has
regarding that Customer by emailing a request for a copy of that
information to customersupport@911SafeTrack.com or by sending a letter to 1646 Elderberry Way, San Jose, CA 95125.
911SafeTrack will make a good faith effort to mail the information to
the Customer at the address previously provided by the Customer if
911SafeTrack is supplied with sufficient information to allow it to
confirm the identity of the person making the request. If any
of the information regarding the Customer is inaccurate, the Customer
may send corrected information and a request that 911SafeTrack
correct its records to customersupport@911SafeTrack.com.
911SafeTrack will make the correction if 911SafeTrack is supplied
with sufficient information to allow it to confirm the identity of
the person making the request.
How
Information Is Secured.
911SafeTrack
uses a variety of physical, technical, and procedural safeguards to
guard against loss, misuse, and alteration of Personal Information.
911SafeTrack also requires Customers to use user identification and
passwords to access Personal Information. Similarly, when
visitors to the Website conduct payment card transactions with
911SafeTrack, 911SafeTrack uses procedures required by the Payment
Card Industry Data Security Standards.
911SafeTrack
cannot, however, guarantee the security of any Personal Information,
or information collected from the Website. Despite
911SafeTrack’s efforts to secure such information, it may be
accessed, disclosed, altered, or destroyed by a breach of
911SafeTrack’s physical, technical, and procedural safeguards.
Customers use the Services and visitors use the Website at their own
risk. If 911SafeTrack learns that a Customer’s Personal has
been disclosed to an unauthorized person, 911SafeTrack will attempt
to notify the Customer. 911SafeTrack Website or server do not receive
or have access to location data.
How
911SafeTrack Uses Customers’ and Website Visitors’
Information.
911SafeTrack
uses each Customer’s Personal Information to provide Services to
that Customer. 911SafeTrack does not collect information of any kind
other than to provide such Services. 911SafeTrack Website or server
do not receive or have access to location data. 911SafeTrack
does not share, sell, or rent any Personal information collected from
the Website to any third parties, and does not intend to do so in the
future.
Children’s
Information
911SafeTrack
recognizes the importance of protecting the privacy of children.
911SafeTrack will not knowingly collect any personally identifiable
information from children. Personal Information collected from
a Customer must be information from an adult.
Information
Collected by Others
This
Privacy Policy addresses only the policy and procedures of
911SafeTrack. 911SafeTrack is not responsible for the privacy
policies of third parties, including but not limited to those whose
Websites may be linked to the 911SafeTrack
Website.
Verification
911SafeTrack
has self-assessed that its Privacy Policy conforms to EU Safe Harbor
principles regarding personal information received from the EU.
Enforcement
If
a Customer believes that his or her rights as described in this
Privacy Policy have been violated by 911SafeTrack, the Customer
should email Director of Customer Support at customersupport@911SafeTrack.com or send a letter to 911SafeTrack, Director of Customer Support at
1646 Elderberry Way, San Jose, CA 95125. 911SafeTrack will
attempt to resolve Customer complaints as quickly as possible.
If
911SafeTrack is unable to resolve a Customer’s complaint regarding
an alleged violation of this Privacy Policy, the Customer may file a
complaint with the Data Protection Authority.
Amendments
to this Privacy Policy
911SafeTrack
reserves the right, at its sole discretion, to change, modify, add
to, or remove any portion of this Privacy Policy, in whole or in
part, at any time. 911SafeTrack will include such Amendments on
the version of this Policy that is posted on 911SafeTrack’s Website
(www.911SafeTrack.com)
and will notify Customer by e-mail that the Policy has been amended.
Amendments to the Policy will take effect immediately upon being
posted to the Website. Customers continued use of the Services
after 911SafeTrack posts an Amendment constitutes Customer’s
acceptance of and consent to the Amendment. If Customer does
not accept such an Amendment, Customer must notify 911SafeTrack
within 30 days after 911SafeTrack notifies Customer of the Amendment
that Customer has elected to terminate the Services rather than
accept the Amendment. 911SafeTrack will not charge Customer a
termination fee if Customer terminates the Services as described in
this paragraph.
Contact
Us
For
more information about our Privacy Policy and practices, e-mail us at customersupport@911SafeTrack.com or call 1-877-427-7294
By using the Services Website, or
smartphone applications you acknowledge that you have read and
accepted this Privacy Policy. If you do not accept this Privacy
Policy, please do not use the Services, Website, or smartphone
applications.
Copyright
© 2019, 911SafeTrack